Privacy Policy

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PRIVACY POLICY

Creekside Lawn and Landscape
Privacy Policy
Effective Date: 5/4/2026


1. Introduction

Creekside Lawn and Landscape (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and website users. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

2. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Phone number
  • Email address
  • Property/service address
  • Information submitted through estimate requests or service forms
  • Communication preferences, including SMS opt-in consent

3. Use of Information

We use the information collected for the following purposes:

  • To provide lawn care and landscaping services
  • To generate estimates and invoices
  • To communicate regarding scheduling, service updates, and billing
  • To send transactional SMS notifications
  • To improve our services and customer experience

4. SMS Communications

By providing your phone number, you consent to receive transactional SMS messages from Creekside Lawn and Landscape.

These messages may include:

  • Appointment reminders
  • Service updates
  • Billing notifications

Message Details:

  • Message frequency may vary
  • Message and data rates may apply
  • Text HELP to 612-578-8852 for assistance
  • Reply STOP to opt out at any time

We do not send marketing or promotional text messages without explicit consent.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Trusted third-party service providers (e.g., scheduling or billing platforms)
  • Government or legal authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data (where applicable)
  • Opt out of communications at any time

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.